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At 7u99 java, we handle your information with care — this policy explains exactly what data we collect, how we use it, and the choices available to you. Access to our platform depends on your local law and eligible regions.
We collect only the information needed to run your account and process transactions through verified local payment routes — bKash, Nagad, and Rocket. This includes your registration details (name, contact, preferred currency), transaction records tied to deposits and withdrawals made via your chosen mobile wallet, device identifiers, and session activity logs used to maintain account security. We do not sell your personal data to third parties. Where data is shared — for example, with payment processors handling your bKash or Nagad transfer — it is shared only to the extent necessary to complete your request. Payment processors operate under their own privacy terms, which we encourage you to review separately. Data is retained for as long as your account remains active and for a further period as required by applicable compliance obligations. If you close your account, we will retain only what we are obliged to hold under those requirements, and no more. Availability of our platform and the scope of this policy depend on your local law and the eligible regions in which access is permitted. Where local law imposes additional obligations on how we handle your data, those obligations take precedence.
This policy applies specifically to data collected through 7u99 java's own platform — your account, your session activity, and the payment routes we operate. It does not extend to third-party sites, external payment apps, or services you reach through links on our pages. Understanding where our responsibility begins and ends helps you make informed choices about the information you share.
All data collected when you log in, update your profile, or navigate between sections of your account falls within this policy. This includes session tokens, device type, and any verification steps shown in your account settings.
Deposit and withdrawal records processed through bKash, Nagad, or Rocket are covered here. The payment app itself — bKash or Nagad — operates under its own privacy terms, which sit outside the scope of this document.
Your browsing activity within the 7u99 java lobby — which game categories you open, how long a session runs — is logged for security and account continuity. This data stays within our platform and is not used for external advertising.
Game content supplied by studios in our lobby, and any external links reached from our pages, are governed by those providers' own policies. We are not responsible for how third-party services handle data once you leave our platform.
Your account is the starting point for most privacy actions. If you want to review the personal information we hold, open the account settings page — the profile section shows the registration details currently on file. Corrections to your name, contact number, or linked wallet identifier can be submitted directly through the same section; follow the fields and instructions shown there rather than sending unformatted requests. For data questions that go beyond what the account panel handles — such as asking what transaction records we hold or requesting that retained data be reviewed — the support route described in the next section is the right path. We aim to acknowledge data-related requests and respond with a clear outcome. Response handling depends on the nature of the request and applicable regional obligations, not on a fixed SLA we cannot guarantee.
Open the profile section in your account settings to see the registration details we currently hold. Transaction records linked to your bKash or Nagad activity are visible in the history tab of your account wallet.
Use the edit fields in your account settings to update your contact information or wallet identifier. Follow the on-screen verification steps shown there; do not send correction requests through chat without completing those steps first.
If you have a question about what data we hold that goes beyond what your account panel shows, contact our support team through the published route. State clearly that your query is data-related so it reaches the right team.
For account closures or requests tied to data retention obligations, reach out through the support channel listed on this page. We will confirm receipt and set out the next steps based on the applicable regional requirements.
If your privacy question is not answered by the policy text above, or if you need to raise a data correction that the account panel cannot handle, the routes below are the ones we actually monitor. Use the channel that fits your question — account and transaction queries have their own path separate from general enquiries.
The live chat option in your account is the direct route for account-level privacy questions. Open it from within your signed-in session so our team can match your query to your account without you sharing sensitive details in the message.
For written data requests — including questions about what records we hold or how long we keep them — email is the right channel. Use the address published on our contact page. Include your registered account identifier so we can locate your records.
The account help section within the platform covers common privacy actions: reviewing session history, checking linked wallet records, and updating contact details. Start there before raising a support ticket, as many requests can be resolved without waiting for a reply.
Our approach to data handling is built around the minimum necessary principle — we collect what is needed to run your account and process your payments, and nothing beyond that. Security measures applied to account data are consistent across login sessions, wallet activity, and support interactions.
We use session cookies to keep your account active while you navigate the lobby. Cookie preferences can be adjusted through your browser settings. Removing session cookies will log you out and require a fresh login the next time you visit.
Access to your account data — including transaction records from bKash, Nagad, or Rocket payments — is restricted to authenticated sessions. We do not expose wallet details or transaction amounts through any unsecured route on the platform.
We keep your account records for as long as your account is open and for whatever period applicable compliance obligations require afterward. Records tied to your payment history are among those subject to retention requirements, and cannot be deleted on request alone if those obligations apply.
When this policy changes in a way that affects your rights or how we handle your data, we will post the updated version on this page. Continuing to use the platform after a posted update means you have had the opportunity to review it. Check this page periodically if that matters to you.
The questions below cover the points members ask most often about data rights, how their information is used, and how to take action under this policy. If your question is not here, the support routes listed above are the right next step.
We collect the details you enter during registration — your name, contact number, and wallet identifier for bKash or Nagad. We also log device type and session data to maintain account security. We do not collect more than what the registration form requires.
Yes. Your account wallet history tab shows deposit and withdrawal records linked to your bKash, Nagad, or Rocket activity. If you need a broader record of what we hold beyond that view, contact support through the email route and state clearly that it is a data request.
We share data only where necessary to process your request — for example, passing transaction details to the payment processor handling your bKash or Nagad transfer. We do not sell your data or share it for advertising purposes. Payment processors operate under their own privacy terms.
Open the profile section in your account settings. The edit fields there let you update your contact number, name, and linked wallet details. Follow the verification steps shown on that page. For corrections that cannot be made through the panel, use the email support route.
We retain data for as long as your account is active and for a further period required by applicable compliance obligations. The exact retention period for payment records depends on those obligations and may vary by region. You can ask about this through our email support route.
This policy covers all data collected through the 7u99 java platform. Access to the platform itself depends on your local law and eligible regions. If local law in Bangladesh imposes additional data rights or obligations, those apply on top of what this policy describes.